Data Handling and Storage Policy

At EPUBConvert.com, we prioritize the security and privacy of your data. This policy outlines our practices for handling and storing the information you provide when using our EPUB conversion service.

1. Data Collection

1.1 Types of Data Collected

We collect only the essential data required to process your EPUB conversion:

Manuscript file (Word document)
Cover image file
Book metadata (title, author, language, publisher, description, website)

1.2 Collection Method

Data is collected through secure file upload and form submission on our website.

2. Data Usage

2.1 Purpose of Data Collection

The sole purpose of collecting your data is to convert your manuscript into an EPUB file. We do not use your data for any other purposes.

2.2 Data Processing

Your files and metadata are processed automatically by our conversion algorithm. No human intervention is involved unless you specifically request support.

3. Data Storage

3.1 Storage Duration

Uploaded files and metadata are stored only for the duration of the conversion process.
Once the EPUB file is generated and downloaded, all original files and metadata are immediately deleted from our systems.

3.2 Storage Location

All data is processed and temporarily stored on secure servers located within the European Union, ensuring compliance with GDPR regulations.

3.3 Data Isolation

Each conversion job is processed in an isolated environment to prevent any potential data leakage between users.

4. Data Security

4.1 Encryption

All data transmission to and from our servers is encrypted using industry-standard HTTPS protocols.
Data at rest is encrypted using AES-256 encryption.

4.2 Access Controls

Access to our systems is strictly limited to essential personnel only.
Multi-factor authentication is required for all administrative access.

4.3 Security Monitoring

We employ continuous security monitoring to detect and prevent unauthorized access attempts.

5. User Rights and Control

5.1 Right to Deletion

As we automatically delete all user data after the conversion process, there is typically no need for users to request deletion. However, if you believe your data has been retained for any reason, you have the right to request its immediate deletion.

5.2 Data Portability

Users can download their converted EPUB file, which contains all the data they provided, ensuring data portability.

6. Third-Party Services

We do not share your data with any third-party services. All processing is done in-house on our secure servers.

7. Data Breaches

In the unlikely event of a data breach, we will:

Notify affected users within 72 hours of becoming aware of the breach.
Provide information on the extent of the breach and steps taken to mitigate its impact.

8. Compliance

8.1 GDPR Compliance

Our data handling practices are fully compliant with the General Data Protection Regulation (GDPR).

8.2 Privacy Shield

While we primarily serve users in the EU, we also adhere to Privacy Shield principles for any data transfers outside the EU.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any material changes to this policy.

10. Contact Information

If you have any questions or concerns about our data handling and storage practices, please contact our Data Protection Officer at [email protected].

11. Last Updated

This policy was last updated on October 18, 2024.

By using EPUBConvert.com, you acknowledge that you have read and understood this Data Handling and Storage Policy. We are committed to protecting your privacy and securing your valuable intellectual property throughout the EPUB conversion process.